Frequently Asked Questions

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1. What is Purely Digital Marketing’s approach to website building?

We build websites for local businesses using a proven Storybrand Framework. This approach helps us create websites that target your ideal audience, address their pain points, and guide them toward conversion. Our websites are optimized for local SEO and are designed with user experience and business goals in mind.

2. What types of websites do you build?
We specialize in creating local business websites, multi-location websites, or franchise websites. We do not build e-commerce or marketplace websites. Our services are perfect for businesses that need a modern, conversion-focused website that appeals to local audiences.
3. How long does it take to build a website with Purely Digital Marketing?
Our typical website-building process takes about 8 weeks. This includes design, content creation, revisions, and testing before the site goes live. The timeline may vary slightly based on the complexity of the project and the client’s responsiveness during feedback rounds.
4. What is included in your website packages?
Our typical website includes up to 8 pages, optimized for local SEO, designed with your branding, and structured for conversions. We also provide two homepage mock-ups, mobile optimization, and integrate your Google My Business map for local visibility.
5. Do you offer e-commerce or marketplace websites?
No, we focus on building websites for local businesses, multi-location sites, and franchise businesses. If you are looking for an e-commerce or marketplace solution, we recommend exploring other service providers who specialize in those types of websites.
6. What kind of involvement is required from me?
Your input is crucial throughout the process. We’ll have consultations to understand your goals, review mock-ups, and approve content. After the initial design is ready, you’ll have time to provide feedback. Once the design is approved, we’ll move forward with content and final site development.
7. Can you host and manage my website after it’s built?
Yes, we offer optional monthly management and hosting services. This includes hosting, site security, weekly updates, backups, SSL certificates, and small content updates. If you prefer to manage your hosting independently, we can provide guidance to ensure you know how to manage security and updates effectively.
8. How will my website be optimized for conversions?
We use a combination of strategic design and conversion-focused content, following the Storybrand Framework. This ensures that your website has a clear path to action, guiding users through the customer journey effectively to increase leads and conversions.
9. Is my website optimized for SEO?
Yes! We optimize every website for local SEO, ensuring that your site is set up to rank well in search engines, particularly in your local area. We also offer further enhancements like Google Maps Ranking optimization as part of our full-service offering.
10. Will my website be mobile-friendly?
Absolutely. All our websites are designed to be fully responsive, ensuring that they look and function beautifully on all devices, including smartphones, tablets, and desktops.
11. What security measures are included?
We take website security very seriously. Each website includes SSL certification, two-factor authentication for admin access, and security plugins to protect against hackers and spam. We also perform regular updates and backups as part of our monthly management services.
12. What does your monthly management service include?
Our optional monthly management service covers hosting, site security, regular updates, SSL certification, weekly website checks, and one small content update per month. This helps keep your website secure, up-to-date, and running smoothly without interruptions.
13. Can I request changes to my website after it’s live?

Yes! For small updates, such as content or images, we offer one update per month as part of our management plan. Larger updates or design changes can be done at an additional hourly rate. We’ll also provide support if you have questions about managing your website. If you ever need to make changes to the website, we offer an easy-to-use ticket system that allows you to submit the change along with any documents and will keep you updated on the progress of the request. Simply click the “support” button at the top of our website.

14. What is the cost of building a website?

Pricing for a basic local business website starts at $3,500. This includes all the features mentioned, such as up to 8 pages, local SEO optimization, responsive design, and more. Costs may increase based on additional requirements or complexity.

 

15. How do I get started?

You can get started by scheduling a consultation with us. During this consultation, we’ll learn about your business, and your goals, and create a tailored plan for your new website.

1. Do you provide community management or engagement services?

No, we do not provide community management or engagement services at the moment. Our focus is solely on creating and publishing high-quality content.

2. Is the content tailored for specific business types or niches?

Yes, we create content for any niche. For each client, we conduct thorough research to ensure that the content we create is relevant and aligned with their specific industry and audience.

3. What access will you require?
Our team only needs enough access to be able to post from your socials. This can be anything from Editor to Admin. Your account manager can walk you through the options during your onboarding process to best suit your needs.
4. Why should I hire an agency instead of hiring internally?
Hiring a marketing agency like ours saves you time and money while giving you access to a team of professionals experienced in social media content creation. It eliminates the need for hiring costs, employee benefits, and management responsibilities. However, an internal team may offer more flexibility for personalized strategies and day-to-day content development.
5. Is it important to get high-quality images for social media?
While it’s not essential, we highly recommend obtaining high-quality images. The better the image quality, the better the content we can create, which leads to higher engagement on social media.
6. Do you offer social media advertising services?
Yes, we offer paid social media advertisements. Head over to our (insert Facebook ads page link) to learn more.
7. How do we keep up with upcoming events and news about your business?
We typically use Google Drive to collect and share assets, newsletters, and event information. This allows us to stay up to date on your client’s business and create timely, relevant content.
8. How does Purely Digital Marketing ensure it has the necessary images for social media posts?
We work with you to gather high-quality photos. If none are provided, we will use stock images as a backup.
9. What industries do you create content for?
We create content for a wide range of industries. Our team conducts in-depth research to ensure the content we produce is relevant and effective for your client’s niche.
10. What kind of posts do you create?
We create original social media posts that establish your brand’s expertise, highlight products or trends, and drive engagement. All posts include custom graphics or videos, along with captions that are tailored to your client’s brand and goals.
11. Is the content created by U.S based social media experts?
Our team of social media managers and content creators from the US, will handle content creation. We assign a dedicated team member who will get to know your brand, target audience, and messaging to ensure content is always on point.
12. Can we share ideas, photos, or assets for content creation?
Yes, you can share any relevant files, such as logos, brand colors, or photos, through Google Drive, Dropbox, or email. We use these assets to create custom graphics and tailor posts to your client’s brand.
13. Do you create carousels, GIFs, or Stories?
No, we focus on high-quality in-feed posts with custom graphics or videos. We do not currently offer carousels, GIFs, or Stories due to the level of quality and user experience we strive to maintain.
14. Do you create video posts and reels?

Yes! We create custom video content for all social platforms, featuring your own footage or a combination of stock footage and graphics.

15. What assets will you require?

We can create content using both stock images and client-provided assets. While we don’t require logos or product images, we recommend obtaining these to ensure the branding is represented correctly.

16. Can I review the content before it goes live?

Yes, you will have full access to the content through our dashboard, and we will send you reminders when content is ready for review and approval before posting.

17. Can a client campaign be stopped at any time?

While we don’t offer pauses, you can cancel a campaign at any time with a 30-day notice. We can also reinstate an account within a 3-month period if needed.

18. How does content calendar planning work?

We deliver content on the 15th of each month for the following month. To ensure timely content creation, we ask for any assets and requests by the 10th of each month.

1. What is Google Maps Takeover?

Google Maps Takeover is a local SEO service aimed at helping businesses rank higher on Google Maps, which is crucial for driving local traffic. Our goal is to increase the visibility of your business in Google Maps, leading to more phone calls, website visits, and, ultimately, more customers.

2. How does Google Maps SEO differ from regular SEO?

Google Maps SEO, also known as local SEO, focuses specifically on improving your ranking in Google Maps results. Unlike regular SEO, which targets overall website rankings in search engine results pages (SERPs), local SEO is more focused on ranking higher for location-based searches, helping businesses connect with local customers.

3. When would my business need a Google Maps Takeover?

Your business may need a Google Maps Takeover if:

  • You are not ranking well in Google Maps.
  • You want to generate more phone calls and website visits.
  • You have reached a plateau in your current rankings.
  • You are a new business trying to establish a presence.
  • You are opening additional business locations and need local visibility.
4. What is the goal of a Google Maps Takeover campaign?

Our goal is to rank your business as far out from your physical location as possible. The higher your business ranks on Google Maps, the more likely you are to receive phone calls and website traffic. However, ranking results depend on the competition in your area, and we aim to extend your visibility as much as possible.

5. How long does it take to see results from the Google Maps Takeover?

Typically, you can expect to see an increase in phone calls and website traffic within 60 to 90 days of starting the campaign. However, results may vary based on competition and other factors.

6. Can you guarantee a Page 1 ranking or a top 3 spot on Google Maps?

No, we cannot guarantee specific rankings. Google’s algorithm is constantly changing, and ranking depends on various factors such as location, competition, and search relevance. While we aim to improve your rankings, we never use guarantees when it comes to specific outcomes.

7. What factors affect Google Maps rankings?

Google’s algorithm for local search prioritizes three main factors:

  1. Business name – Your business should reflect what you do.
  2. Location – Your physical location and proximity to the searcher.
  3. Relevance – The services you offer should match what people are searching for.
8. What deliverables can I expect in the first few months?
  • Month 1: We’ll onboard you, perform keyword research, optimize your Google My Business (GMB) listing, post GMB updates, and set up tracking and reporting.
  • Month 2: We’ll focus on website content optimization, off-site article creation, title tags, meta descriptions, and citation cleanup.
  • Month 3 and beyond: We’ll continue GMB posting, photo uploads, citation building, and backlink creation while running regular audits and reports.
9. How do you ensure my business remains competitive in local search?

We conduct regular audits, competitor research, and ongoing optimizations. Our team constantly adapts to Google algorithm changes and keeps your website updated with optimized meta titles, descriptions, and backlinking strategies. We also ensure that your GMB listing remains accurate and fully optimized.

10. Do you only work with Google, or do you optimize for other search engines as well?

While Google is our primary focus, we also extend our SEO efforts to other search engines such as Bing and Yahoo to maximize your business’s overall visibility.

11. What are the ongoing tasks in a Google Maps Takeover campaign?

After the initial setup, we continue to:

  • Post weekly updates to your GMB.
  • Upload and optimize images weekly.
  • Create new questions and answers on your GMB listing.
  • Build new business citations and backlinks.
  • Perform ongoing audits for broken links, toxic links, and website errors.
  • Adapt to changes in Google’s algorithm.
12. What makes Purely Digital Marketing different from other SEO companies?

We take a Google Maps first approach, prioritizing local SEO because most phone calls and website visits are driven through Google Maps for local businesses. Our expertise in this area allows us to focus on what really works for businesses looking to increase local visibility.

1. What is Programmatic Advertising?

Programmatic advertising automates the buying and selling of ad space using sophisticated algorithms and data insights. This method allows for precise targeting, real-time bidding, and continuous optimization, ensuring your ads reach the right audience at the right time. Unlike traditional methods, programmatic advertising leverages real-time data, enabling you to dynamically adjust and enhance your campaigns.

2. Where will the Ads Show?

Our ads will run across what is known as the available web. This means anywhere your next customer might be browsing the internet outside of “walled gardens” – things you must sign in to like Facebook or Tik Tok. So, if your next customer is reading the news on Yahoo! Or checking out the stock market, reading a recipe blog or playing a game on their phone, they may see your ads. Our ads run across roughly 85% of the internet, which means that if your targeted customer is using the internet in any fashion, laptop, desktop, iphone, etc., we will get your ads in front of them. 

3. Native Ads:

Native advertising places your brand right within the browsing habits of your next customer. When they’re reading the news, checking the stock market, following their favorite NFL Team, or on their favorite app, your ads will be right alongside their chosen content drawing them in. Oftentimes, these ads almost resemble content from the site itself. Which is different than Display Ads. 

4. Display Ads:
Display ads are the highly visible branded ads you may see along your favorite websites with motion and images within the ad frame. For instance, with Display Ads, your customer may see your ad in the banner of their browser where they may see your plumber turning a wrench, while your brand scrolls across the ad with your customer’s eyes drawn in and attentive.
5. TV3:

TV3 is a step beyond OTT, Connected TV, or Streaming Video reaching all 3 platforms. We are able to target custom audiences for your TV3 campaigns just like all other offerings, ensuring that your video ads reach the right viewers when they’re most engaged, creating a powerful, TV-like experience that is data-driven and measurable down to the website click. Whether on Roku, Hulu, DirectTV, Amazon Fire TV, or Apple TV to name a few, TV3 ads provide the immersive experience of television with the targeting and tracking precision of MarketStorm.

1. How does the service work?

We place a tracking code on your website that will attempt to gather the IP address of every website visitor that comes to your website. If that IP address allows us to gather the physical address associated with the user – we will then mail a postcard to that address. We will only mail one postcard per user. Meaning, if someone visits your website multiple times – we will not send them multiple postcards.

2. How does billing work?

See pricing chart for guidelines. The more postcards you set your limit at the more affordable it is per postcard. You will not be billed again until we reach the number of postcards you have purchased if this is set up as an A-LA-CARTE service.

 

3. What is the Setup Fee?

We charge $300 to get started. This includes initial design work for the postcard.

1. What services do you offer for Facebook and Instagram ads?

We focus solely on strategic advertising campaigns for Facebook and Instagram. This service does not include managing social media presence, schedule posts, or create content like Reels or Stories. Our primary objective is to manage ads that have a specific purpose, such as generating leads, phone calls, or increasing brand awareness for local businesses.

 

2. Can you provide an example of a Facebook advertising campaign?

An example would be a Med Spa: We create ads using compelling before-and-after photos of their services, along with catchy ad copy. The ads drive traffic to a landing page or a Facebook lead generation form where potential clients can request free estimates. We also set up an automated follow-up system that sends texts or makes phone calls to warm up leads and encourage conversion.

3. When should a business consider Facebook or Instagram advertising?

A business should consider Facebook or Instagram advertising when they want to generate more leads quickly. Facebook ads are excellent for businesses that need an immediate influx of leads or phone calls, are just starting out, or want to boost their visibility. While Facebook leads are generally cheaper than Google leads, they may require stronger sales processes to convert.

4. What is the goal of a typical Facebook or Instagram campaign?
The main goal of our campaigns is to capture lead information such as name, phone number, and sometimes more specific details depending on the business. For example, a weight loss clinic might ask about the customer’s weight loss journey. While most campaigns aim to collect lead details, we also offer Click-to-Call campaigns where the goal is to directly drive phone calls.
5. What is the structure of a typical Facebook ad funnel?

Our Facebook ad campaigns follow a structured funnel:

  • Top of Funnel: The ad image or video, the ad copy, and the headline. This is where we capture initial interest (Facebook is very visual).
  • Middle of Funnel: The landing page or Facebook lead form, where we capture lead information.
  • Bottom of Funnel: The follow-up process, retargeting ads, or Click-to-Call options, which help convert leads into customers.
6. What budget do you recommend for Facebook and Instagram ads?
We recommend a minimum budget of $1,000 per month for Facebook ads, though $1,500 per month is ideal to see better results. This budget ensures that your ads get enough exposure to generate the desired number of leads or calls.
7. What sets Purely Digital Marketing apart from other Facebook ad agencies?

We manage the entire funnel for your Facebook and Instagram ads. This includes creating the ad copy, selecting ad images, targeting the right audience, building custom landing pages, and setting up a follow-up system. Unlike other agencies, we tailor every campaign to the client’s business and location, ensuring that the landing pages are customized and not one-size-fits-all. Our goal is to deliver high-quality branding with real solutions, not gimmicky sales tactics.

8. Are Facebook and Instagram ads more effective than Google Ads?
Facebook ads typically generate more leads at a lower cost compared to Google Ads. However, Facebook leads may be lower in quality and often require a stronger follow-up and sales process. If your business is looking for a quick influx of leads, Facebook is ideal. If you want to focus on high-intent customers searching for your services, Google Ads may be a better option.
9. What kind of ads do you create on Facebook and Instagram?

We create visually appealing ads that are tailored to the needs of your business. These can include photo or video ads with engaging copy that highlights your services. We use a variety of ad formats, including image ads, carousel ads, video ads, and lead generation ads that are optimized for conversions.

10. How do you follow up with leads generated from Facebook and Instagram ads?

We implement an automated follow-up system that can send out text messages or make phone calls to leads that come through your Facebook ads. This process helps keep potential customers engaged and increases the likelihood of converting them into paying customers.

11. What types of businesses benefit most from Facebook and Instagram ads?

Businesses that benefit most from Facebook and Instagram ads are those looking to quickly generate leads or increase brand awareness. This is particularly effective for service-based businesses such as painters, contractors, and weight loss clinics, where the primary goal is lead generation through special offers or free estimates.

Additional FAQs

Request your custom strategy call

We are not a cookie cutter, one-size-fits-all marketing agency. We approach your business as a unique reflection of your brand and what sets you apart from your competition. Purely Digital Marketing has a unique ability to identify the missing puzzle pieces, craft a strategy and execute strategically and carefully.

Gain clarity on a call with one of our experienced Strategy Specialists.